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david_moreno
05-08-2012, 11:32 AM
Hello, I have a problem. When I play it gives me mistake on having imported hands and also incomplete hands.

This a few days ago was not happening to myself. That can happen?

Pardon if he does not understand himself. I use a translator.

Patvs
05-08-2012, 09:49 PM
Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10-04May2012.exe

And reimport the hands.

If some hands still import as 'incomplete hands' go to the Program Files/RVG Software/HoldemManager/Importing/Logs folder
and you can see which hands are resulting as 'incomplete hands' (or as 'import errors')

david_moreno
05-09-2012, 01:58 AM
Thank you for answering. I have updated to the new version, but even it follows me in view of this problem. I you put the Logs


incomplete hands:




PartyBoss posts big blind [$0.25 USD].
** Dealing down cards **
Game #11727175257 starts.

#Game No : 11727175257


***** Hand History for Game 11727177393 *****
$25 USD NL Texas Hold'em - Tuesday, May 08, 16:07:51 CEST 2012
Table Speed #2409527 (No DP) (Real Money)
Seat 5 is the button
Total number of players : 6/6
Seat 6: Geomadders ( $25 USD )
Seat 5: ILoveA5s ( $25.95 USD )
Seat 4: Sweet fruit ( $35.95 USD )
Seat 3: deLite_Full ( $28.66 USD )
Seat 2: hishnik1 ( $69.07 USD )
Seat 1: omgDmoreno ( $8.75 USD )
Geomadders posts small blind [$0.10 USD].
omgDmoreno posts big blind [$0.25 USD].
** Dealing down cards **
Dealt to omgDmoreno [ 7s Ks ]
hishnik1 calls [$0.25 USD]
deLite_Full folds
Sweet fruit folds
ILoveA5s folds


***** Hand History for Game 11727177428 *****
$25 USD NL Texas Hold'em - Tuesday, May 08, 16:07:52 CEST 2012
Table Speed #2410494 (No DP) (Real Money)
Seat 6 is the button
Total number of players : 5/6
Seat 1: K1nderMan ( $25.23 USD )
Seat 2: Kenneyh93 ( $25 USD )
Seat 3: WildmoserDBR ( $12.41 USD )
Seat 6: neil0925 ( $30.79 USD )
Seat 4: tancika99 ( $25.44 USD )
K1nderMan posts small blind [$0.10 USD].
Kenneyh93 posts big blind [$0.25 USD].
WildmoserDBR posts big blind [$0.25 USD].
** Dealing down cards **
WildmoserDBR checks
tancika99 folds
omgDmoreno has joined the table.
neil0925 folds
K1nderMan folds
Kenneyh93 raises [$0.50 USD]
WildmoserDBR calls [$0.50 USD]
** Dealing Flop ** [ As, 7s, 3s ]






import error:







***** Hand History for Game 11727185044 *****
$25 USD NL Texas Hold'em - Tuesday, May 08, 16:10:42 CEST 2012
Table Table 201235 (No DP) (Real Money)
Seat 6 is the button
Total number of players : 6/6
Seat 5: Shrubbery33 ( $44.48 USD )
Seat 3: acrobaciaentela ( $8.86 USD )
Seat 2: mattpercival ( $31.22 USD )
Seat 6: mr.ICM ( $35.63 USD )
Seat 4: omgDmoreno ( $8.75 USD )
Seat 1: pokerjok13 ( $19.98 USD )
pokerjok13 posts small blind [$0.10 USD].
mattpercival posts big blind [$0.25 USD].
** Dealing down cards **
acrobaciaentela will be using his time bank for this hand.
acrobaciaentela folds
mr.ICM folds
pokerjok13 folds
mattpercival does not show cards.
SD]
mr.ICM raises [$5.85 USD]
pokerjok13 calls [$3.60 USD]
** Dealing Flop ** [ 9s, 8c, 5d ]
mr.ICM bets [$6.27 USD]
pokerjok13 folds
mr.ICM does not show cards.
mr.ICM wins $18.81 USD


***** Hand History for Game 11727185044 *****
$25 USD NL Texas Hold'em - Tuesday, May 08, 16:10:42 CEST 2012
Table Table 201235 (No DP) (Real Money)
Seat 6 is the button
Total number of players : 6/6
Seat 5: Shrubbery33 ( $44.48 USD )
Seat 3: acrobaciaentela ( $8.86 USD )
Seat 2: mattpercival ( $31.22 USD )
Seat 6: mr.ICM ( $35.63 USD )
Seat 4: omgDmoreno ( $8.75 USD )
Seat 1: pokerjok13 ( $19.98 USD )
pokerjok13 posts small blind [$0.10 USD].
mattpercival posts big blind [$0.25 USD].
** Dealing down cards **
acrobaciaentela will be using his time bank for this hand.
acrobaciaentela folds
mr.ICM folds
pokerjok13 folds
mattpercival does not show cards.
SD]
mr.ICM raises [$5.85 USD]
pokerjok13 calls [$3.60 USD]
** Dealing Flop ** [ 9s, 8c, 5d ]
mr.ICM bets [$6.27 USD]
pokerjok13 folds
mr.ICM does not show cards.
mr.ICM wins $18.81 USD
Game #11727185595 starts.

#Game No : 11727185595




I have copied a bit in order that you see it, thank you. A greeting.

netsrak
05-09-2012, 09:43 AM
Are this mined hands by FreePHG? They look wrong for me.

david_moreno
05-09-2012, 10:09 AM
I use also the partytools and the FreePHG. I have taken these hands of the direction:
Program Files/RVG Software/HoldemManager/Importing/Logs folder

Patvs
05-10-2012, 01:29 AM
The incomplete hands.. are just that... incomplete. The last part of the handhistory is missing. Postflop info... who wins the pot, etc.

The import error hands.. use a weird formatting. It's unknown who the hero is.. what his holecards are.. and the preflop line "does not show cards" is odd.


If you use FreePHG it's normal if you join a table (or leave a table) it will pick up half a hand (previous hand.. or the ongoing hand when you leave) so all these hands will result in either errors or incomplete hands.

david_moreno
05-10-2012, 02:06 AM
OK, but they have updated a few days ago. Before it was not giving myself problems and now if. Not podriais you to do a new update for this format? In a forum of Poker, the people complain about that the HM gives him problems with the new update. Thank you, a greeting.

Patvs
05-10-2012, 02:31 AM
It's the new FreePHG format that doesn't make any sense:

In your example:

***** Hand History for Game 11727185044 *****
$25 USD NL Texas Hold'em - Tuesday, May 08, 16:10:42 CEST 2012
Table Table 201235 (No DP) (Real Money)
Seat 6 is the button
Total number of players : 6/6
Seat 5: Shrubbery33 ( $44.48 USD )
Seat 3: acrobaciaentela ( $8.86 USD )
Seat 2: mattpercival ( $31.22 USD )
Seat 6: mr.ICM ( $35.63 USD )
Seat 4: omgDmoreno ( $8.75 USD )
Seat 1: pokerjok13 ( $19.98 USD )
pokerjok13 posts small blind [$0.10 USD].
mattpercival posts big blind [$0.25 USD].
** Dealing down cards **
acrobaciaentela will be using his time bank for this hand.
acrobaciaentela folds
mr.ICM folds
pokerjok13 folds
mattpercival does not show cards.
SD]
mr.ICM raises [$5.85 USD]
pokerjok13 calls [$3.60 USD]
** Dealing Flop ** [ 9s, 8c, 5d ]
mr.ICM bets [$6.27 USD]
pokerjok13 folds
mr.ICM does not show cards.
mr.ICM wins $18.81 USD



It states mr.ICM folds
mr.ICM raises [$5.85 USD]

Why does the handhistory read this player folded?




The handhistory shows the mr.ICM raises.
And the small blind calls.
So what did the big blind do?


HoldemManager can't import handhistories if the formatting doesn't make any sense.

david_moreno
05-10-2012, 06:17 AM
Then which is the solution? To order help to FreePHG's support?

Patvs
05-10-2012, 09:51 PM
I'm not sure if FreePHG had an update--> that caused this, or PartyPoker had an update that 'broke' FreePHG.
But in both scenario's this is something that should be fixed on the side of FreePHG.

I'd suggest emailing them why the handhistory formatting of the hands they grab include nonsense like:

It states mr.ICM folds
mr.ICM raises [$5.85 USD]

mattpercival posts big blind [$0.25 USD].
mattpercival does not show cards.
mr.ICM raises.
the small blind calls.
mattpercival??


--

Ideally you also email them the proper handhistory (from the PartyPoker client) that will have proper formatting.

david_moreno
05-15-2012, 03:16 AM
Hello, I have since the HM1 takes the hands directly from the folder root and it continues giving failures. I am driven to despair, to help myself please.

Patvs
05-16-2012, 04:46 AM
Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10-04May2012.exe

Try reimporting the hands into a new database.
If they import as errors, please post (or email) one of the hands.