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View Full Version : HEM "stop import" not working



stanski
12-27-2009, 04:43 PM
Ok so this has really been annoying me, when i open up holdem manager lately sometimes it automatically has "auto import" running (but not actually importing any hands or letting my HUD work) and when i click stop import, it freezes on stopping and will not move from that phase at all...

when I try to close HEM the warning of "closing while importing" comes up, and if i close it and try to reopen it, it is again automatically importing and the same cycle starts again. I tried restarting my computer, and so far the only fix was uninstalling then reinstalling the software entirely. Is there any other fix for this and what am i doing wrong to cause this to happen?

Patvs
12-27-2009, 10:20 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

stanski
12-27-2009, 11:47 PM
Thanks one of those changes fixed it :-D