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guldlock
12-25-2009, 09:18 PM
Ive used holdemmanager for some time now and ive just bought the omaha version. to install the omaha version do i need to uninstall my holdemmanager that was just for texas??
Do i even need to install the omaha version or can i just use the new code??

Patvs
12-25-2009, 09:20 PM
Click HELP in HoldemManager---> CLEAR CODE..

Close HEM
Open HEM

--> HELP--> Register HoldemManager using your new code

guldlock
12-25-2009, 10:01 PM
Hi again. when i do what ur telling me i get an error message.

[An error occured while trying to clear the serial code. To manually clear the code do the following.

1)
2)
3)
4)
5)
]

the message consists of five steps telling me how to do it. i make sure that i can see the hidden files but i cant seem to find that file im suppose to delete anyway.... im searching for the file and i cant seem to find a good tab for the holdemmanager software anyway. the holdemmanager tab i find is a bit empty.
could this be cause i downloaded it again holdemmanager that is??

sorry but i just suck at computer stuff....

fozzy71
12-26-2009, 02:01 PM
Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html

http://www.holdemmanager.com/downloads/images/hidden.jpg


1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, DO NOT delete any other files with similar names.

Please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net.


Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/

To get your current license from your running installation of HEM: Help > Show Serial Number

You will need to sign up, login, and then reset your code, then logout/login, to verify it was reset.


If neither of those work, try this:


1. Shutdown Hold'em Manager
2. Navigate to your RVG Software/Holdem Manager/Config folder
3. Create a file called LicDebug.txt
4. Restart Hold'em Manager

You should hopefully be able to enter your new code now. Once you have done this close Hold'em Manager, delete LicDebug.txt and restart Hold'em Manager.