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View Full Version : Stars multitable SNG error



K1K0
12-25-2009, 08:28 AM
I played 10 18-man sng's today, but my tourney results only show 9.

Yesterday, after the first 4 18-mans that I played, HEM only showed 1 in the tourney results section.

All my filters are turned off.

Hands were being imported, stats were shown at the tables.

Two days ago there was a stars update, don't know if it's because of the update or if it's an old problem.

I use HEM 1.10 beta 5.

K1K0
12-25-2009, 12:12 PM
Figured it out

# Players was set to "18 to 18"

Changing it to "0 to 18" solved the problem

Setting it to "17 to 18" gives the same problem, some tourneys are not recognized

K1K0
12-25-2009, 12:36 PM
Ok, I think I understand it now. If I bust out the first hand, I will only have played against 9 different players of the total of 18 players, so HEM will think there were 9 players. Right? So I have to set # Players to at least "9 to 18" I guess.

Another problem is this:

I played 20 18-man sng's today

# Players is set at "0 to 18"

Tables is set at "Two Table"

HEM only recognizes 19 tourneys, the 20th tourney pops up when I change Tables to "Single Table". Does this also have something to do with busting out early and having only played against 9 players?

The Minder
12-25-2009, 06:26 PM
You always need to request tournament summaries from Pokerstars for MTT/SnG and import the data to update/finalize HM.

K1K0
12-25-2009, 08:05 PM
Ok, thanks for letting me know :)

fozzy71
12-26-2009, 02:05 PM
You need to request and import any/all your tournament histories and import those to HM. Stars does not write the tourney summaries to your hard drive, like FTP does.

Pokerstars > Lobby > Requests > Tournament History .. > 200

Then you have to create a text file, from the email, to import to HM.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=43