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rollrisk
12-24-2009, 04:15 PM
Will HEM work with Aced Poker if I use 1.10 Beta 4 any caveats?
Thanks.

Patvs
12-24-2009, 07:57 PM
Carbon (also MERGED network) works fine.
I haven't tested Aced, but it should work.

jamool
12-26-2009, 01:40 AM
it does work for aced, but the HUD doesn't display

Patvs
12-26-2009, 12:28 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

fozzy71
12-26-2009, 12:38 PM
I just had a customer yesterday on Carbon with no HUD, and I have another customer to schedule with a similar issue.

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
4) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder. I also need you to zip and email any files in this folder to me at fozzy@holdemmanager.net with a link to this thread.

Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.