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View Full Version : Import Errors (Absolute)


nphilli1
12-22-2009, 11:11 PM
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

Version 1.10 Beta 4

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Absolute Poker

2a) Have you clicked the Start Auto Import Button?

Yes

3) Have you the settings exactly as per the FAQ for your site?

Yes, I think so

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

C:\Program Files\Absolute Poker\HandHistory\NICKPHILLIPS

5) Are the hands being imported into Holdem Manager?

It doesn't appear so, there are only import errors.

5a) Do they import if you create a new database?

No, created an ASCII one too.

6) Have You Tried the Table Finder and did it work?

Not sure about this one

7) If you open the HH are they written in English?

Yes

8) If your using Vista have you UAC disabled?

Windows XP


9) Have you attached the holdemmanager.config file?

Yes


Thank you very much,

Nick
gallumbin
12-23-2009, 07:51 AM
i have the same problem that you.
i am waitng the solution
Patvs
12-23-2009, 09:50 AM
Can any of you attach 1 hand to this thread.
fozzy71
12-23-2009, 03:10 PM
i have the same problem that you.
i am waitng the solution

The hand you posted ITT was a Full Tilt hand, not Absolute.

The hands you sent me imported fine with 0 errors.
fozzy71
12-23-2009, 03:12 PM
To the OP: Please send us in some original hands.

Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net
B-Money
01-05-2010, 03:54 PM
I also imported NICKPHILLIPS hands from our email system today that referenced this thread. No issues here either.

See the screen below:
http://forums.holdemmanager.com/attachment.php?attachmentid=3296&stc=1&d=1262721170

Can you try updating to 1.10 Beta 6 and let us know if you still have issues?

Thanks,
-B
nphilli1
01-13-2010, 04:13 PM
Still having the same problem, is there any other ideas to fix. I have updated to the most recent beta.

Thanks
netsrak
01-14-2010, 05:21 AM
Please check the regional settings of your windows installation.

If you change them to english(US) does it work then?