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czglory
12-22-2009, 01:26 PM
A few days ago I had a similar problem, reinstalled HEM completely and it worked fine for two days. No changes since then. Now, I get a new error when trying to run the program: (still goes on "loading" forever) but similar as before.

unhandled exception

could not load file or assembly 'HEMGUI, Version=1.0.9.71,Culture=neutral, PublicKeyToken=6ab470301e931f98' or one of its dependencies. The module was expected to contain an assembly manifest.

Again, have windows vista 64b and have kaspersky 10

Patvs
12-22-2009, 05:04 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe 1.10 beta 4

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed. (and Vista Service Pack 2)

Completely UNINSTALL Kaspersky..

REBOOT

czglory
12-22-2009, 07:34 PM
so can I not run holdem manager and kaspersky at the same time? Is it okay to have any antivirus iwth HEM?

B-Money
12-22-2009, 08:53 PM
Uninstall Kaspersky, reboot, then fire up HEM. If Holdem Manager is working, then we can focus on Kaspersky and not HEM.

HEM does work with Kaspersky, but it's know to cause it's fair share of issues.

Avast and AVG are good free virus protection programs with no known issues with HEM.

Happy Holidays,
-B