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windeetree
12-21-2009, 07:43 PM
Hi I bought the Hem omaha pro version, I had it installed and got it working just fine, hud worked was importing hands seemed great. Now all of a sudden last week it stopped importing hands and the hud will not launch. can someone point me in the right direction that maybe this has happened to them?

Thanks in advance for any help
Patvs
12-21-2009, 09:21 PM
Which Windows version?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.
windeetree
12-21-2009, 09:53 PM
sigh I read the forums and tried to install the latest version and now im getting a error and it will not even start. should i uninstall and go right back to the beginning since i have only had it a week?
Patvs
12-21-2009, 09:56 PM
Can you connect to your week old database in pgAdminIII, or is the PostgreSQL port blocked?

Try to STOP.. --> START the postgres server again.
windeetree
12-21-2009, 10:17 PM
Can you connect to your week old database in pgAdminIII, or is the PostgreSQL port blocked?

Try to STOP.. --> START the postgres server again.

I have no idea what this means? any chance of getting someone on teamviewer?
Patvs
12-21-2009, 10:52 PM
pm sent - fixing it now... looks like a User Account Control issue...