Adrie7777
12-21-2009, 12:11 PM
1) What version of Holdem Manager are you using?
1.10 beta 4 (trial).
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Yes, first i used HM in Titan Poker (ipoker) and later in Party Poker, Full ring cash games, No limit.
When I started with Holdem Manager a few days ago (Version 1.09) I played on Titan Poker (ipoker) and the HUD was working there, but after I updated Holdem Manager to 1.10 beta 4 (because I read that here in this forum as important), The HUD didn't work anymore.
I tried all kinds of things, that I found here on the forum:
- Renamed the config file to HoldemManager.config.corrupt
- Restarted my computer (a cold restart that is, shutting the computer completely off and then restarting)
- Restarted Holdem Manager, then letting create a new database-file-name and setting that to default
- Played a few pokerhands
- Checked if the new hands were added to the client-handhistory-folder (and they were)
- Adding that folder after clicking on 'Configure Auto Import Folders'
- Clicked on 'Start Auto Import'
- Setting up the right Hero-name
But the HUD did not appear, though I could see in the Import-screen in Holdem Manager, that it imported every new hand, and also I could see in the Cash Games-screen in Holdem Manager, that the actual hand appeared there after I clicked on 'Refresh'. Clicking on 'Relaunch HUD' gave no result, and even doubleclicking on the Hud-exe file in the Holdem Manager folder, also gave no result. Again restarting my computer and starting playing, and activating Holdem Manager again, gave no result.
Next, I tried to let work Holdem Manager with Party Poker, and first the Table Manager and the HUD appeared, but after 11 hands, the HUD-data didn't modify anymore, though the actual new played hands did appear in the Cash Games-screen in Holdem Manager everytime. The HUD simply kept mentioning '11' as played hands, and also the other data in the HUD didn't change anymore.
So I repeated all the steps mentioned above, but the Table Manager and the HUD just didn't appear anymore at all.
Today I tried 'a fresh start' again, I repeated all the above steps again, played in Party Poker, but again with no result.
2a) Have you clicked the Start Auto Import Button?
Yes.
3) Have you the settings exactly as per the FAQ for your site?
Yes.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes
C:\Program Files\PartyGaming\PartyPoker\HandHistory\The_Jam + subfolders
5) Are the hands being imported into Holdem Manager?
Yes, I can see in the Import screen that every new played hand is being imported, and in the Cash Games view I can see every new played hand appear after I click on 'Refresh'.
5a) Do they import if you create a new database?
Yes, during the past days, I created a new database 4 times and set that to default, the last name I use now is: DEFAULT DATABASE4 (Notice the 4) as you can see in the attached holdemmanager.config file
6) Have You Tried the Table Finder and did it work?
I can't use 'Table Finder', because the Table Manager-window doesn't appear. When I click on the spade-icon in my system tray, only the Holdem Manager window appears but not the Table Manager.
7) If you open the HH are they written in English?
Yes.
8) If your using Vista have you UAC disabled?
I'm using Windows XP, and I don't regret that.
9) Have you attached the holdemmanager.config file?
Yes.
1.10 beta 4 (trial).
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
Yes, first i used HM in Titan Poker (ipoker) and later in Party Poker, Full ring cash games, No limit.
When I started with Holdem Manager a few days ago (Version 1.09) I played on Titan Poker (ipoker) and the HUD was working there, but after I updated Holdem Manager to 1.10 beta 4 (because I read that here in this forum as important), The HUD didn't work anymore.
I tried all kinds of things, that I found here on the forum:
- Renamed the config file to HoldemManager.config.corrupt
- Restarted my computer (a cold restart that is, shutting the computer completely off and then restarting)
- Restarted Holdem Manager, then letting create a new database-file-name and setting that to default
- Played a few pokerhands
- Checked if the new hands were added to the client-handhistory-folder (and they were)
- Adding that folder after clicking on 'Configure Auto Import Folders'
- Clicked on 'Start Auto Import'
- Setting up the right Hero-name
But the HUD did not appear, though I could see in the Import-screen in Holdem Manager, that it imported every new hand, and also I could see in the Cash Games-screen in Holdem Manager, that the actual hand appeared there after I clicked on 'Refresh'. Clicking on 'Relaunch HUD' gave no result, and even doubleclicking on the Hud-exe file in the Holdem Manager folder, also gave no result. Again restarting my computer and starting playing, and activating Holdem Manager again, gave no result.
Next, I tried to let work Holdem Manager with Party Poker, and first the Table Manager and the HUD appeared, but after 11 hands, the HUD-data didn't modify anymore, though the actual new played hands did appear in the Cash Games-screen in Holdem Manager everytime. The HUD simply kept mentioning '11' as played hands, and also the other data in the HUD didn't change anymore.
So I repeated all the steps mentioned above, but the Table Manager and the HUD just didn't appear anymore at all.
Today I tried 'a fresh start' again, I repeated all the above steps again, played in Party Poker, but again with no result.
2a) Have you clicked the Start Auto Import Button?
Yes.
3) Have you the settings exactly as per the FAQ for your site?
Yes.
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
Yes
C:\Program Files\PartyGaming\PartyPoker\HandHistory\The_Jam + subfolders
5) Are the hands being imported into Holdem Manager?
Yes, I can see in the Import screen that every new played hand is being imported, and in the Cash Games view I can see every new played hand appear after I click on 'Refresh'.
5a) Do they import if you create a new database?
Yes, during the past days, I created a new database 4 times and set that to default, the last name I use now is: DEFAULT DATABASE4 (Notice the 4) as you can see in the attached holdemmanager.config file
6) Have You Tried the Table Finder and did it work?
I can't use 'Table Finder', because the Table Manager-window doesn't appear. When I click on the spade-icon in my system tray, only the Holdem Manager window appears but not the Table Manager.
7) If you open the HH are they written in English?
Yes.
8) If your using Vista have you UAC disabled?
I'm using Windows XP, and I don't regret that.
9) Have you attached the holdemmanager.config file?
Yes.