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View Full Version : getting error msg, hud and database not working.



asa
12-21-2009, 12:35 AM
firstly HEM is still importing hands, but they aren't showing up in the various tabs.

secondly HUD won't come up.

thirdly when i change played name in HEM i get this error message

The following error occurred when running this report: ERROR: XX001: invalid page head in block 4458 of relation 'playerhandscashkeycolumns_idx1'

i'm using latest version.

help please, asa

fozzy71
12-21-2009, 01:00 AM
firstly HEM is still importing hands, but they aren't showing up in the various tabs.

Usually a sign of a corrupt DB.


secondly HUD won't come up.

This can be caused by various things:

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer (start > computer) and navigate to your Holdemmanager installation directory. Right-click + Properties the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174



thirdly when i change played name in HEM i get this error message

The following error occurred when running this report: ERROR: XX001: invalid page head in block 4458 of relation 'playerhandscashkeycolumns_idx1'

i'm using latest version.

help please, asa

You can try to fix that index - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=168

Or you can try to reindex the whole DB, via the PGAdmin Maintenance menu - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=163


If none of that helps, you will have to make a new DB and/or reinstall PostgreSQL.


*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754