_Loki_
12-20-2009, 12:40 AM
Before you say... I would rather not stick this on UserVoice because it would get swallowed up :)
I have been looking here: https://uservoice.com/faq. I realise uservoice.com is not part of the HM organisation - it's an independent online app that's hosted on uservoice.com servers
There are now 39 pages on the UserVoice customer feedback system for Holdem Manager: http://holdemmanager.uservoice.com/pages/5307-holdem-manger-suggestions
Each page has 20 entries - that's nearly 800 customer feedback entries on how HM might be improved !!
QUESTION: Has HM got the uservoice plan that would allow HM support to 'edit' the entries of customers ? https://uservoice.com/signup?ref=nav
I ask because...
A] I've seen a few already existing customer suggestions proposed again as entirely NEW suggestions
This happens a lot, because there isn't an easy way (as far as I know) of viewing all the suggestions without trawling through all 39 pages one-by-one
B] Some customers put 2 or 3 good ideas that aren't necessarily related into one entry - which is understandable, because you only have 10 votes to spend. But this means a very good idea can be lost this way, because few other voters notice a 2nd or 3rd suggestion within one entry
I would like to see...
** Similar or identical customer suggestions combined into one so that the VOTES are also combined (MAC users would love this :) )
** Double the vote bank for each customer to 20 votes & allow/encourage only one suggestion per entry
** Existing entries with more than one suggestion split into seperate entries (I don't know what happens to the votes though - are they split too ?)
** A categorisation of suggestions into a number of forums ( see CITY OF SEATTLE below)
This is a lot of work for someone, but well worth it for sound commercial reasons alone - good for biz if HM (& us the customers) have a clear idea of what's being asked for
NOTES:
If you have the 'BRONZE' plan ( https://uservoice.com/signup?ref=nav ) you would also
** MODERATION: have some limited moderation tools - that would allow you to delete entries & then I believe HM support could re-enter them according to my suggestions
** CITY OF SEATTLE: This site for the city government of Seattle: http://www.ideasforseattle.org/pages/27772-general is powered by UserVoice & it uses categories in the way I suggest - they have 14 'forums' down the right-hand side according to city services. HM could apply this idea themselves with a seperate forum for each of HUD features, new sites, new poker game formats, leakbuster, new stats, new OS's etc
I have been looking here: https://uservoice.com/faq. I realise uservoice.com is not part of the HM organisation - it's an independent online app that's hosted on uservoice.com servers
There are now 39 pages on the UserVoice customer feedback system for Holdem Manager: http://holdemmanager.uservoice.com/pages/5307-holdem-manger-suggestions
Each page has 20 entries - that's nearly 800 customer feedback entries on how HM might be improved !!
QUESTION: Has HM got the uservoice plan that would allow HM support to 'edit' the entries of customers ? https://uservoice.com/signup?ref=nav
I ask because...
A] I've seen a few already existing customer suggestions proposed again as entirely NEW suggestions
This happens a lot, because there isn't an easy way (as far as I know) of viewing all the suggestions without trawling through all 39 pages one-by-one
B] Some customers put 2 or 3 good ideas that aren't necessarily related into one entry - which is understandable, because you only have 10 votes to spend. But this means a very good idea can be lost this way, because few other voters notice a 2nd or 3rd suggestion within one entry
I would like to see...
** Similar or identical customer suggestions combined into one so that the VOTES are also combined (MAC users would love this :) )
** Double the vote bank for each customer to 20 votes & allow/encourage only one suggestion per entry
** Existing entries with more than one suggestion split into seperate entries (I don't know what happens to the votes though - are they split too ?)
** A categorisation of suggestions into a number of forums ( see CITY OF SEATTLE below)
This is a lot of work for someone, but well worth it for sound commercial reasons alone - good for biz if HM (& us the customers) have a clear idea of what's being asked for
NOTES:
If you have the 'BRONZE' plan ( https://uservoice.com/signup?ref=nav ) you would also
** MODERATION: have some limited moderation tools - that would allow you to delete entries & then I believe HM support could re-enter them according to my suggestions
** CITY OF SEATTLE: This site for the city government of Seattle: http://www.ideasforseattle.org/pages/27772-general is powered by UserVoice & it uses categories in the way I suggest - they have 14 'forums' down the right-hand side according to city services. HM could apply this idea themselves with a seperate forum for each of HUD features, new sites, new poker game formats, leakbuster, new stats, new OS's etc