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pelarn
12-18-2009, 09:59 PM
hi i installed holdem and cant manage to get the hud starting..:(
i work with windows xp.
i play only sng tables,and i did all nessesary to get the program running.
i see stats on tournament and can work with them,but every time i start a sng the hud wont appear at all.
also i read through the faq,it didnt help me cause all seemed right
what can i do also??

Patvs
12-18-2009, 10:51 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

Install XP Service Pack 1, 2 and 3. Which pokerroom do you play on?

fozzy71
12-19-2009, 02:11 AM
*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

kali4a
12-19-2009, 06:58 AM
Hi I update my manager to 1.10 beta 4 but now i have troubles starting my HUD at Poker Stars for tournaments. I have never had this problem before? Any suggestions?

netsrak
12-19-2009, 07:00 AM
Reboot your computer, clear your browser cache, download and install the update again.

If that doesn't help please give us more details about the error (screenshot?)

pelarn
12-19-2009, 07:49 PM
ok patvs i di all u described and it i still not working :(
i play at partypoker only,and use windows xp with service pack 1,2,3
also configured all firewalls for holdem
what now(btw thanks for u reply)

fozzy71
12-19-2009, 09:04 PM
Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174


Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
4) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder. I also need you to zip and email any files in this folder to me at fozzy@holdemmanager.net with a link to this thread.

Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

pelarn
12-19-2009, 09:38 PM
now huds working thanks for all advices,another question is how can i config autorate??
i wonder,cause the colors of the opther players change from red to green and vice versa and i dunno why

netsrak
12-20-2009, 06:49 AM
You find the autorate configuration under options->autorate