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sofste
12-17-2009, 04:52 PM
Hi ,


Just played some Double or nothing SNG on Party but HEM is not importing the tournies I win. I have version 1.10 beta 4

Is there a patch or do I have to wait for the next update?

fozzy71
12-17-2009, 05:39 PM
Try a new test DB, to confirm import problems:

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754


Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

sofste
12-17-2009, 05:51 PM
Ok , thanks for fast reply.

I'll try this tomorrow.

Note : All other tournies are importing perfectly. Even the DOn's on pokerstars. It's only on party!

Still need new test DB?

fozzy71
12-17-2009, 10:06 PM
...

Still need new test DB?

Probably not, but it would only take 10 or 15 minutes to try by creating the DB, importing the hands, and then deleting the DB if the problem is the same.

It sounds like it is a HH problem, most likely. Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

sofste
12-21-2009, 01:11 PM
Hi Fozzy ,


Everything is working fine with new DB.

Thanks for support.