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View Full Version : Pokerstars hand import; weird problem



robinfromthehood
12-16-2009, 02:26 PM
Basically, my hands are being imported as they are updating on my HUD. However, when I look at HEM to analyse my session, only around 1/5th or less hands are on there. Tried creating a new database, and have updated to newest beta.

Thanks, Rob.

fozzy71
12-16-2009, 08:38 PM
Which Operating System, Firewall, and Anti-Virus are you using?

What site(s) do you play and what game types (cash/sng/mtt)?

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

robinfromthehood
12-26-2009, 09:37 PM
Sorry about the slow reply. Tried the above; seems to still not be working.

Here is a hand that is in my hand history folder, but not in Holdem Manager; I've tried importing it but it says their is no file to be imported.


PokerStars Game #37185864482: Hold'em No Limit ($0.10/$0.25 USD) - 2009/12/26 0:16:31 WET [2009/12/25 19:16:31 ET]
Table 'Larissa IX' 9-max Seat #3 is the button
Seat 3: jilguero8 ($7.15 in chips)
Seat 4: MOritz1805 ($26.85 in chips)
Seat 6: thebigG123 ($26.40 in chips)
Seat 9: e_steve1 ($36.60 in chips)
MOritz1805: posts small blind $0.10
thebigG123: posts big blind $0.25
*** HOLE CARDS ***
Dealt to thebigG123 [7s Th]
e_steve1: folds
jilguero8: calls $0.25
MOritz1805: calls $0.15
thebigG123: checks
*** FLOP *** [2c 4c Td]
MOritz1805: bets $0.50
thebigG123: raises $1.50 to $2
jilguero8: folds
MOritz1805: folds
Uncalled bet ($1.50) returned to thebigG123
thebigG123 collected $1.70 from pot
thebigG123: doesn't show hand
*** SUMMARY ***
Total pot $1.75 | Rake $0.05
Board [2c 4c Td]
Seat 3: jilguero8 (button) folded on the Flop
Seat 4: MOritz1805 (small blind) folded on the Flop
Seat 6: thebigG123 (big blind) collected ($1.70)
Seat 9: e_steve1 folded before Flop (didn't bet)

netsrak
12-27-2009, 02:06 PM
Please zip and mail some of the original handhistory files with a link to this thread to support@holdemmanager.net

fozzy71
12-27-2009, 02:55 PM
Are you using 1.10 beta 5?

Please answer the questions I linked to. *http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please www.7zip.org the hands and email them to me at fozzy@holdemmanager.net, with a link to this thread.

We need the original hands files from your archive. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=56