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gimmeyurchips
12-15-2009, 09:22 PM
I have downloaded the latest version but now when I start up hold em manager it just says validating on the screen. not sure what to do.

Patvs
12-16-2009, 01:03 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe = 1.10

First of all, we need to enable the option to see Hidden Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html

Problems Registering Holdem Manager:

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe


Also please try this:


2. Create a new text document in the Config folder and name it LicDebug
3. Open HM and register the scanner
4. Close HM and delete the LicDebug.txt file

gimmeyurchips
12-16-2009, 09:19 PM
I did what you said to do in your previous post. Now when i click on the icon to open it up i get the message "require microsoft.net framework version 3.5 service pak 1" i clicked on it and downloaded it but when i open it up i get the same message. I dont suppose their is phone number where i can actually speak with someone?:

Patvs
12-16-2009, 09:31 PM
please reinstall your Microsoft .NET Framework:

1) Go to Control Panel -> Add/Remove Software and uninstall every Microsoft .NET Framework you can find in the list
2) Install this one: http://download.microsoft.com/download/2/0/e/20e90413-712f-438c-988e-fdaa79a8ac3d/dotnetfx35.exe


If that still doesn't solve it, email support@holdemmanager.net with a link to this thread, and we can schedule a teamviewer session with you.