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View Full Version : hey poker- on game not importing hands anymore



frankpark9
12-15-2009, 05:54 PM
i have been playing on hey poker for the past three monthes and its been working just fine, but all of a sudden this week it doesnt import the hands anymore hud doesnt launch. wat shud i do

frankpark9
12-15-2009, 06:04 PM
and yes i have updated to the most recent version of hem and it has not done a thing for me, very frustrating how HEM just stop working out of the blue like this

Patvs
12-15-2009, 07:08 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe = 1.10

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

frankpark9
12-16-2009, 12:17 AM
hey man, number one i dont know how to do wat your talkin about im totaly stupid when it comes to computers, so i dont know how to get to these exe files u speak of, also i dont see how that would be the problem considering ive been using HEM without a problem for monthes and monthes and nothing has changed on my computer, it just wont import any hands anymore and since it wont import the hands, HUD doesnt know im playing so it wont luanch, although the table finder luanchs and knows im on table it still wont luanch hud or import the hands. also i already did that thing with UAC and firewalls i know thats not the problem cuz i did that already before last time it screwed up

netsrak
12-16-2009, 05:04 AM
There must be a reason for HM no longer working.

This can be a windows update, a Hey poker update ...Thats what we are trying to find out.
Please check the UAC setting because it might have changed.

Please answer and post these questions to give us some more details about your system
http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174