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View Full Version : Problem with import hands in PokerStars



Erwitt
12-15-2009, 02:19 PM
Hi, excuse my english.

I have a try version of Holdem Manager and I have a problem with the import. I play in PokerStars, and when it is importing the hands, it say "Hands Imported: 0", and I cannot find my player name. I think I do all correct: choose the hands folder, save the hands in english, etc.

I hope you can help me. Thanks!

fozzy71
12-15-2009, 06:06 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Erwitt
12-16-2009, 10:51 AM
Thanks for your help, the solution was to create a new database.