shamda
12-15-2009, 09:26 AM
I originally downloaded Holdem Manager to work with Pokerstars and it worked fine. The hands imported and the HUD worked fine. I then opened an account using the same screen name on Full Tilt. At first the hands did not import and the HUD did not appear. I dowloaded the latest beta version of the software and that worked. It worked for about a day or two. Now the same thing happens. Works great with Pokerstars but with Full Tilt it will no longer import the hands and the HUD does not appear. At first the table manager window will open and the table i am playing at will appear in it with a check in the box. It shortly closes once i start playing. The hands are being recorded in the hand history file fine. If i try to manually import the hands it says it processes the files but shows no hands to import.
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
trial 1.1 beta 3
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
poker stars and full tilt. works fine with poker stars, no hud or import with full tilt. I am playing multi-table sng only.
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
yes C:\Program Files\Full Tilt Poker\HandHistory
5) Are the hands being imported into Holdem Manager?
no
5a) Do they import if you create a new database?
have not tried that yet
6) Have You Tried the Table Finder and did it work?
i could not get it to work right, but not sure i had it set up right
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
not using vista, using xp
9) Have you attached the holdemmanager.config file?
yes, the file is attached
1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
trial 1.1 beta 3
2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
poker stars and full tilt. works fine with poker stars, no hud or import with full tilt. I am playing multi-table sng only.
2a) Have you clicked the Start Auto Import Button?
yes
3) Have you the settings exactly as per the FAQ for your site?
yes
4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
yes C:\Program Files\Full Tilt Poker\HandHistory
5) Are the hands being imported into Holdem Manager?
no
5a) Do they import if you create a new database?
have not tried that yet
6) Have You Tried the Table Finder and did it work?
i could not get it to work right, but not sure i had it set up right
7) If you open the HH are they written in English?
yes
8) If your using Vista have you UAC disabled?
not using vista, using xp
9) Have you attached the holdemmanager.config file?
yes, the file is attached