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View Full Version : auto import incorrect for MTT results



Tiefschwarz
12-14-2009, 11:19 PM
Hello,

I've got a problem with my auto import folder. The numbers (e.g. players, won) at the folder "tourney - results - data view" are incorrect after using the auto-import button. I have the version 1.09 beta 42.

The situation can be described as follows.

I've been using the HUD's display when I play MTT's. For this reason, I activate the auto import folder, either before the game starts or while playing. The HUD's display works very well but the data has been stored incorrect. On the other hand, when I import the hand history after playing (without using the auto-import / HUD display while playing) the data is stored correctly.

However, I dont want to abandon my HUD's display, neither do I not want to correct the MTT results after every session.

Can you help me to solve the problem?

Thx in advance.

netsrak
12-15-2009, 05:10 AM
Which site are you playing?
Which HM version?

Tiefschwarz
12-15-2009, 08:49 AM
playing at pokerstars with HM version pro 1.09 beta 42

netsrak
12-15-2009, 01:14 PM
Please update to latest version 1.09.03: http://www.holdemmanager.com/downloads/HmUpdate.exe

You have to request tournament summaries manually: Pokerstars > Requests > Tournament Histories...
and import the data from the mail: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=43

Tiefschwarz
12-15-2009, 05:05 PM
thx for the fast reply...

the tourney results are still incorrect despite the manual import. I tried every format (utf-8 & unicode ) for the "txt" file but it doesnt work.

what can i do?

netsrak
12-16-2009, 06:58 AM
Is the summary imported or do you get errors?

Tiefschwarz
12-16-2009, 03:25 PM
there are no error messages, i just see the import bar how it imports the file (takes one sec) and then happens nothing

Tiefschwarz
12-16-2009, 03:55 PM
btw, where are the player notes (asterisk) from the HUD display finally saved (which file/config do i have to back up) ??

netsrak
12-17-2009, 10:42 AM
For the notes - they go to the database: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=119

For the summaries: please mail the original handhistory files and the summary file of such a tourney with a link to this thread to support@holdemmanager.net