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View Full Version : Not importing prima hands



J. Bourne
12-14-2009, 09:08 PM
Hi

HEM is suddenly not importing any hands from prima/microgaming.
Works fine on all other sites and on my desktop prima is working as well.
I run1.09 beta 26 in Win XP.
Any suggestions?

fozzy71
12-14-2009, 10:08 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174