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cretzulea
04-28-2012, 10:55 PM
Hey . I have a problem. When I try to open HM1 it prompts me with an error. I will attach some photos.

65131

I hit ok and ...

65141

Patvs
04-28-2012, 11:09 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - Hold'Em Manager Poker Software - Poker Tracking and Analysis Software (http://www.holdemmanager.com/Downloads/HmUpdate) .exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates.

Turn off User Account Control: http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/ and reboot

cretzulea
04-29-2012, 12:00 AM
Windows 7, windows firewall, panda cloud antivirus.

run as admin is set, updates made, turned off user account control... still the same problem. it started today. i unistalled microsoft .net framework and installed it again.

netsrak
04-30-2012, 07:57 AM
Navigate to the folder c:\program files\rvg software\holdemmanager\config and delete the file holdemmanager.config.
Delete the file and restart HM. It will start with a default configuration and you will need to reconfigure your database connection.

Belgen
04-30-2012, 09:15 AM
I have a similar problem:

65431

Аny ideas?

windows 7, windows firewall, avast antivirus.

Patvs
05-01-2012, 08:58 PM
Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_30Apr2012.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

Add exceptions to the windows firewall for holdemmanager.exe and hmhud.exe, even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

Make sure your video card drivers and windows auto updates are fully updated. Run a manual Windows Update and install all updates, including all .net framework updates./


Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life (http://www.mydigitallife.info/2008/12/30/how-to-disable-and-turn-off-uac-in-windows-7/)