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waigalaosai
12-14-2009, 05:20 AM
hi
i'm getting import errors on my hem, omaha version
am posting the answers to faq 174 as requested.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?
1. updated

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?
2. all types of tourneys
cash plo
full tilt, didn't chk other sites as i bustoed them, lol

2a) Have you clicked the Start Auto Import Button?
yes

3) Have you the settings exactly as per the FAQ for your site?
yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?
4. hh are showing C:\poker\HHftp\waigalaosai

5) Are the hands being imported into Holdem Manager?
yes, but getting import errors and hands are not showing in my data

5a) Do they import if you create a new database?
no, tried in 2 diff databases

6) Have You Tried the Table Finder and did it work?
not sure how it works

7) If you open the HH are they written in English?
yes

8) If your using Vista have you UAC disabled?
using XP

9) Have you attached the holdemmanager.config file?

yes

netsrak
12-14-2009, 08:00 AM
Please give us the exact HM version number from the window title (it should be 1.09.03 or 1.10 Beta 3).

Are you sure that the Handhistory folder is correct? Usually it should be sth. like c:\program files\full tilt poker\handhistory.

waigalaosai
12-14-2009, 12:35 PM
Please give us the exact HM version number from the window title (it should be 1.09.03 or 1.10 Beta 3).

Are you sure that the Handhistory folder is correct? Usually it should be sth. like c:\program files\full tilt poker\handhistory.

yes to both
i changed the folder to a common one for all my sites

fozzy71
12-14-2009, 05:12 PM
.........
5) Are the hands being imported into Holdem Manager?
yes, but getting import errors and hands are not showing in my data

5a) Do they import if you create a new database?
no, tried in 2 diff databases
...

Please www.7zip.org the hands and email them to me at fozzy@holdemmanager.net, with a link to this thread.

I want the originals from your \hmarchive. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.

To verify the location: Options > Configure Auto Import Folders > Edit > Archive Folder: ___________________

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=56




6) Have You Tried the Table Finder and did it work?
not sure how it works

table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

If the hands arent importing (giving errors) the table finder and HUD wont work.

fozzy71
12-16-2009, 11:35 PM
It looked as if they imported properly, until I began looking thru the DB. I will forward this to be investigated further.

waigalaosai
12-20-2009, 01:01 AM
ok thanks.

so how about I reinstall everything.
postgres and hem

is it possible that might work ?

netsrak
12-20-2009, 06:52 AM
I don't think so as it doesn't work for Fozzy too. I think its sth. we have to fix.