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Jaydeef
12-13-2009, 01:28 PM
Hi there,

I've been using HM for almost a year now without any problems. But now I can't startup HM anymore. I'm getting this error:

http://i109.photobucket.com/albums/n48/waxx_02/HMfout.jpg
Problem signature
Problem Event Name: APPCRASH
Application Name: HoldemManager.exe
Application Version: 1.9.1.0
Application Timestamp: 4aef2774
Fault Module Name: StackHash_27f2
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 000111ff
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1043
Additional Information 1: 27f2

Additional Information 2: 325055436168101a578479ab72a66d1a
Additional Information 3: 21e2
Additional Information 4: c8b0deb27397de66dbbb0cb7ca788765


I've already tried to remove HM with Revo and reinstalled it, but I'm still getting the error. I'm also pretty sure I didn't changed anything on my computer.

Any help?

Patvs
12-13-2009, 02:43 PM
PM me for Dutch support...

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe 1.10 beta 3B

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Install every Windows update..
XP: Service Pack 2 and 3
VISTA: Service Pack 1 and 2

Or are you using Windows 7?