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jestein
12-12-2009, 08:03 PM
I have pokerstars saving my hh to a folder on my desktop. When I import my hands from the folder, all the cash game hands are coming up as import errors and not downloading into the database. Tournament hands are being downloaded, only cash hands are not. How do I fix this?

Patvs
12-12-2009, 09:18 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe 1.10 beta 3


Can you confirm the Archive folder is setup in C:/HHArchive and not in a subfolder of your handhistory folder.

Could you create a new database.... and reimport some hands... if you then still have the import errors, attach one of the hands to this thread.

jestein
12-13-2009, 01:36 AM
What do you mean by this?

Can you confirm the Archive folder is setup in C:/HHArchive and not in a subfolder of your handhistory folder.


I just hit import from folder and choose the folder: C:/program files/pokerstars/handhistory

It always worked before.

If this isn't going to work how do I set up the archive folder?

Patvs
12-13-2009, 01:39 AM
You wrote earlier
"I have pokerstars saving my hh to a folder on my desktop"

So I was wondering where you had your archive folder.

The default Stars folder is no longer C:/program files/pokerstars/handhistory... it now saves them in a hidden folder is Users/your name/App Data/Local/PokerStars


Attach your HoldemManager/Config/holdemmanager.conf file...
maybe you have something setup incorrect.

jestein
12-13-2009, 02:03 AM
Can you give me the full link?

I don't see c:/users

Patvs
12-13-2009, 02:46 AM
Which Windows version do you have?
If XP: install Service Pack 2 and then 3.

Attach your HoldemManager/Config/holdemmanager.conf file...

jestein
12-13-2009, 03:18 AM
Attach your HoldemManager/Config/holdemmanager.conf file

Where do I find it. I need step by step instructions because I'm obv computer illiterate

fozzy71
12-13-2009, 12:15 PM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.

MrTynKyn
12-20-2009, 11:52 PM
I have the same problem , working fine for stts everyday. I upgrade to Omaha version today. I have PLO HH in english . HM 1.10 Beta 4 . I made a new DB and import only 1 file manually to avoid mistakes . I can see the file but HM not. Example of the file :

PokerStars Game #36926228149: Omaha Pot Limit ($1/$2 USD) - 2009/12/19 20:57:57 ET
Table 'Anubis II' 6-max Seat #2 is the button
Seat 1: Urvile ($267.30 in chips)
Seat 2: DonkPredator ($211 in chips)
Seat 3: NoOneStop ($672.85 in chips)
Seat 4: MrTynKyn ($200 in chips)
Seat 5: ZepHendrix ($200 in chips)
Seat 6: fredtheviper ($38 in chips)
NoOneStop: posts small blind $1
MrTynKyn: posts big blind $2
*** HOLE CARDS ***
Dealt to MrTynKyn [2h Jc Qc As]
ZepHendrix: folds
fredtheviper: folds
Urvile: raises $5 to $7
DonkPredator: calls $7
NoOneStop: calls $6
MrTynKyn: folds
*** FLOP *** [9d 4s 3d]
NoOneStop: checks
Urvile: bets $17.45
DonkPredator: calls $17.45
NoOneStop: folds
*** TURN *** [9d 4s 3d] [9s]
Urvile: checks
DonkPredator: checks
*** RIVER *** [9d 4s 3d 9s] [4c]
Urvile: checks
DonkPredator: bets $52
Urvile: folds
Uncalled bet ($52) returned to DonkPredator
DonkPredator collected $55.10 from pot
DonkPredator: doesn't show hand
*** SUMMARY ***
Total pot $57.90 | Rake $2.80
Board [9d 4s 3d 9s 4c]
Seat 1: Urvile folded on the River
Seat 2: DonkPredator (button) collected ($55.10)
Seat 3: NoOneStop (small blind) folded on the Flop
Seat 4: MrTynKyn (big blind) folded before Flop
Seat 5: ZepHendrix folded before Flop (didn't bet)
Seat 6: fredtheviper folded before Flop (didn't bet)

Any idea ?

fozzy71
12-21-2009, 02:07 AM
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

MrTynKyn
12-21-2009, 02:53 AM
Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

Problem solved , Just started HM with PS client and start playing.
Before , I was trying with HM and HH .

Thanks