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View Full Version : Running HeM twice but unwanted



pmania
12-12-2009, 12:21 AM
When I click the shortcut to holdem manager, HeM seems to be started twice. So one crashes, but when I want to close the crashed one the other one also does get closed.

fozzy71
12-12-2009, 12:30 PM
Which Operating System, Firewall, and Anti-Virus are you using?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

pmania
12-12-2009, 05:12 PM
I am running Windows 7 Ultimate X64, with the firewall included within this OS. And I haven't installed a virusscanner yet, maybe going to install mcafee which is on the support cd which I got from my motherboard.

pmania
12-12-2009, 05:20 PM
Here is some more info about my system:

System Information report written at: 12/12/09 22:17:49
System Name: PMANIA-PC
[System Summary]

Item Value
OS Name Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name PMANIA-PC
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
Processor Intel(R) Core(TM)2 Quad CPU Q9550 @ 2.83GHz, 2261 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P2.00, 22-5-2008
SMBIOS Version 2.4
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Nederland
Hardware Abstraction Layer Version = "6.1.7600.16385"
User Name pmania-PC\pmania
Time Zone W. Europe Standard Time
Installed Physical Memory (RAM) Not Available
Total Physical Memory 2,00 GB
Available Physical Memory 966 MB
Total Virtual Memory 4,00 GB
Available Virtual Memory 2,58 GB
Page File Space 2,00 GB
Page File C:\pagefile.sys

fozzy71
12-12-2009, 10:36 PM
Try a Revo reinstall - http://www.holdemmanager.net/forum/showthread.php?t=20816