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View Full Version : ZOOM HUD...Player stats are moving around every hand!



macmust
04-27-2012, 02:26 PM
I took 3 consecutive hand pictures to show how stats are moving.
646416465164661
1 hand: All stats are 2 seats back
2 hand: All stats are 1 seat back
3 hand: All stats are 4 seats back
There is hero stats when its disabled.
HUD has problem whit í symbol in my username.
There is missing 1 player stats, player who is sitting 1 seat left from hero. This happened after last pokerstars update.
I have latest hm1 update (20april). Those problems have been since first zoom update.

Ben_Coy
04-27-2012, 06:35 PM
I am experiencing the same problem but with the HUD lagging one hand also.

Sorry my mistake. Didn't realise this was a HM1 subforum, I'm using HM2.

Patvs
04-27-2012, 07:46 PM
Update to:
HM1: http://forums.holdemmanager.com/manager-bugs/203041-party-poker-sng-prize-miscalculation-2.html#post1135851
(this is a 25april build)

Setup the seating preferences: http://faq.holdemmanager.com/questions/34/PreferredSeating


Your issue is most likely caused by the username. I've added the í symbol to the bugticket. We're working on a fix for this.
assassin I'll post in this thread when it's fixed.

macmust
05-20-2012, 05:52 AM
Now i have 4 may update i think.
Problem remains.
I logged in whit my friend account ( zZmartZz ) in my computer and everything worked fine so it`s my username.

Vox Lusa
05-20-2012, 09:30 AM
I had the same problem (stats are 2 or more seats back) but after updating to "4th May release" and playing about 200 hands I rebooted the PC and everything is working fine now.

Patvs
05-21-2012, 08:40 AM
Latest build is: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_18May2012.exe

Vox Lusa
05-21-2012, 11:45 AM
Latest build is: http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_18May2012.exe

Hi, is that build (18th May) for HM1 or HM2...or both!? Thanks in advance for your reply.

Best Regards

netsrak
05-22-2012, 04:44 AM
Its a HM1 build,
latest HM2 is the official update link to 6866: http://forums.holdemmanager.com/hm2-releases/138521-holdem-manager-2-0-0-6866-official-release-30-day-trial.html

macmust
05-26-2012, 07:11 AM
updated to 18may update and my problem got fixed. everything worked fine till today when i update pokerstars. now my stats are showing one hand behind. not just last hand i played but last hand that has ended completely by all players. made update to 25may hm1 version today and no help.

netsrak
05-27-2012, 07:01 AM
Please reboot your computer, install the update again as first thing after the reboot and try again.

macmust
05-27-2012, 09:19 AM
rebooted, reinstalled, nothing changed

Patvs
05-27-2012, 01:15 PM
Close HM1. Close PokerStars.
Run http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_25May2012.exe


I had exactly the same issue (Zoom HUD not working after the last PokerStars update).
Try both starting HM1 first. When HM1 is fully loaded. Run PokerStars. Then start the auto import.
Also try running PokerStars first. Then open HM1 and start the auto import.

macmust
05-27-2012, 02:27 PM
didn`t help

Patvs
05-27-2012, 06:40 PM
When you play Zoom + start HUD in HM2, please sent your full log.txt file, located in the following folder to hm2support@holdemmanager.com:

Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\

XP: c:\documents and settings\{username}\appdata\HoldemManager




Also, continue the discussion in this thread: http://forums.holdemmanager.com/manager-general/247221-hm1-zoom-pokersstars-25-26-may-update.html#post1212281 (I'm trying to create one main "Zoom not working since the last PokerStars update" thread.

Jorgeandino
06-02-2012, 01:01 PM
Update to:
HM1: http://forums.holdemmanager.com/manager-bugs/203041-party-poker-sng-prize-miscalculation-2.html#post1135851
(this is a 25april build)

Setup the seating preferences: http://faq.holdemmanager.com/questions/34/PreferredSeating


Your issue is most likely caused by the username. I've added the í symbol to the bugticket. We're working on a fix for this.
assassin I'll post in this thread when it's fixed.

I have the same problem, my nickname is ('"'ANNA""823) and the stats are in wrong places every hand

71011

Patvs
06-02-2012, 06:48 PM
HM1:

If you are using HM1 please make sure you have the latest update from this link - http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.10_31May2011.exe




PLEASE MAKE SURE YOU CLOSE POKERSTARS AND HOLDEMMANAGER BEFORE YOU PROCEED:


Please download the following file from dropbox and place it into your \Holdem Manager or \Holdem Manager 2 folder.

http://dl.dropbox.com/u/11623474/Blitz.dll


Now start Pokerstars and Holdem Manager and it should work again.

Jorgeandino
06-03-2012, 03:43 PM
the problem persist :(

Patvs
06-03-2012, 05:41 PM
Email us a handhistory. The issue can be related to the """""" in your name.

Jorgeandino
06-07-2012, 07:20 PM
hi Patvs, the mail support is too low and after 2 mails, hand history and 4 days they can´t fix the problem. I logged in with other account at same computer and it work perfectly! so the problem is my nickname '"'ANNA""823, can you fix it directly? Ty

Patvs
06-07-2012, 07:59 PM
PM me your email address you used to email support.

Patvs
06-07-2012, 08:36 PM
I've added the '"'ANNA""823 name to bug ticket HM-1845 + wrote a mini report it's affecting HM1.

Googlie Bear
06-12-2012, 04:32 PM
I have this same problem also, my screen name has the symbol ì (Alt 141) in it. Anything I can do to fix it?

Patvs
06-13-2012, 01:02 AM
ì (Alt 141) was also (already) written up. It should be fixed in the next update.


Also ä ö ü " å á é ó ú í š č ć ž đ will be fixed.

Jorgeandino
07-30-2012, 02:09 AM
ì (Alt 141) was also (already) written up. It should be fixed in the next update.


Also ä ö ü " å á é ó ú í š č ć ž đ will be fixed.

Hi, I leave the zoom after the problem with the hud. Now I want to play but the problem continue. You said it should be fixed in the next update but there is not a new update since June 9. Thanks

Sarek
07-30-2012, 04:21 AM
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_22Jul2012.exe

Jorgeandino
07-30-2012, 11:54 AM
http://www.holdemmanager.com/Downloads/HmUpdate_Release_1.12.11_22Jul2012.exe

it doesn´t work for me, the same problem: hud in diferents places, both mine and villains hud. :(

Sarek
07-30-2012, 02:24 PM
I fixed similar issue for HM2 in TV session today by creating new database
try

mic83
07-31-2012, 04:33 PM
ì (Alt 141) was also (already) written up. It should be fixed in the next update.


Also ä ö ü " å á é ó ú í š č ć ž đ will be fixed.

My screen name is ÅsaWaldau and i have the same problem, have the latest update

also i have .eu client

Patvs
08-01-2012, 03:47 AM
Email us a handhistory file, with a link to this thread.

wlodi
11-03-2012, 04:54 PM
-npt