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View Full Version : HM no importing Hands on Unibet.



triceratops
12-11-2009, 09:07 AM
My Hm don't importing hands any more since this morning and i didn't change anything!
Table manager find the table but no hand was detected...
I was on version 1.09.03 and after this problem i had dowloaded the beta version 1.10 but nothing change...
Can you help me please.

Thx,

fozzy71
12-11-2009, 04:12 PM
Please update to the latest version - http://www.holdemmanager.net/hmupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

Werner
12-13-2009, 07:49 AM
Hello,

I have the same problem with Unibet. I already tried everything youd said. The HUD is working, I also found the table in tablemanager correctly and the stats of previous sessions show up, but there will not appear any new hands. And I also cannot find the new played hands at sessions/today. The number of hands of opponents keep the same. I noticed that at the auto import, while I was playing, it found files, but there were import errors (screenshot1)

Answers to the questions of the link you gave above:
1. version Professional 1.10 beta 3

2. a. I do not know for other sites, since I have no money available there.
b. NL 6 max cashgame
c. Yes

3. Have checked the FAQ for Microgaming
4. It shows up in the unibet folder as gamehistory.dat, I cannot open this file (I deleted this one ones - a FAQ said to do so - and it showed up again and became bigger while I played more hands)

5. The hands are NOT imported to Holdem Manager (cant see them in sessions\today)
6. HMMMM, there is the problem! I made a new database and ... It all worked again! Still post this in case some others have the same problem!

Cmart
12-21-2009, 05:59 AM
I have the same problem:

It says:

Files imported 1 of 1
Hands imported 1
Duplicate hands 1
Import errors 0

Oh I think I found the problem. I reinstalled the client and it had changed language to Swedish. Switching to English in options seems to have solved the problem.