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Marge147
12-10-2009, 08:50 PM
hello,
my HEM is importing hands from full tilt and i have also downloaded the nlsixmax HUD configuration, however the HUD stats are not appearing on screen, please help me resolve this with the correct advice or patches thanks.

Patvs
12-10-2009, 11:28 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

fozzy71
12-10-2009, 11:51 PM
When using custom hud configs you need to be sure that the Use For: tab is properly configured. Any HUD configs not being used should be set to a site you never play.

http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=135


Please update to the latest version - http://www.holdemmanager.net/hmupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

Marge147
12-11-2009, 04:02 AM
One other problem i also have is every time i open up hold em manager postgres also opens up and asks me for the database everytime after i have logged in to postgres, is there any way of solving this

fozzy71
12-11-2009, 12:23 PM
One other problem i also have is every time i open up hold em manager postgres also opens up and asks me for the database everytime after i have logged in to postgres, is there any way of solving this

I dont understand what is happening exactly. Can you post some screen shots of what you see? You are starting holdemmanager.exe correct? Not the dbcontrolpanel.exe?

Can you please answer the questions I posted above? Which Operating System, Firewall, and Anti-Virus are you using?

Marge147
12-12-2009, 03:56 PM
I have managed to resolve my problem, thankyou for the help.

fozzy71
12-12-2009, 09:54 PM
That's good to hear. If you have any other problems or questions don't hesitate to ask.