hands not showing.

[green_29]

i have the latest beta on windows 7 and the stats and graph work but there are no hands in the hands column, so I cant replay any hand. Its just a blank space.

I have tried reinstalling but it still doesnt work.

[netsrak]

Please check this: http://forums.holdemmanager.com/showthread.php?t=21121

If it doesnt help please post a screenshot because i'm not 100% sure what you are talking about.

[green_29]

Please check this: http://forums.holdemmanager.com/showthread.php?t=21121

If it doesnt help please post a screenshot because i'm not 100% sure what you are talking about.

I am trying to follow the instructions in that thread but I have no idea where \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe is. I also cant find the Holdemmanager installation directory in windows explorer. And on top of that when I go to control panel there is no "administrative tools".

:confused:

[green_29]

ok I managed to follow the instructions in that link, but still it diesnt work.

Here is a screen shot. The hands but at the bottom takes about 3 mins to load but then comes up with no hands. Its the same on the graph page under the graphed hands tab.

http://img17.imageshack.us/img17/2835/jtyhrgef.png

[green_29]

anyone?

[fozzy71]

I am trying to follow the instructions in that thread but I have no idea where \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe is. I also cant find the Holdemmanager installation directory in windows explorer. And on top of that when I go to control panel there is no "administrative tools".

:confused:

Under Windows 7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable's and select "Run as admin" from the compatibility tab.

W7 rearranged the control panel. Start > Search > 'services'


ok I managed to follow the instructions in that link, but still it diesnt work.

Here is a screen shot. The hands but at the bottom takes about 3 mins to load

options > hands view column selection > remove WinnerName, WinnerCards, and WinnerWon.



but then comes up with no hands. Its the same on the graph page under the graphed hands tab.

http://img17.imageshack.us/img17/2835/jtyhrgef.png

If all 3 HM files are running as admin, this is almost always a corrupt/damaged DB.


If running as admin doesnt solve the issue:

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754

[green_29]

yeah it works with a new database.

thanks.