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QtFWDx
12-10-2009, 12:00 PM
How is this done? I've been trying to export Boss media hands from tracker and import them to HEM but it doesen't work.

fozzy71
12-10-2009, 12:44 PM
I doubt we support the format they export them to. Have you tried importing from the \poker tracker\processed folder? Is it possible to request all your original hands from support@boss? FTP and Stars both do this.

QtFWDx
12-11-2009, 10:25 AM
I doubt we support the format they export them to. Have you tried importing from the \poker tracker\processed folder? Is it possible to request all your original hands from support@boss? FTP and Stars both do this.

I don't have the processed files anymore.
I asked from support but they can't provide all my old handhistorys.

fozzy71
12-11-2009, 02:56 PM
If you can send us some of the exported hands from pt3 our developers can work on adding support for that format.

Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

QtFWDx
12-12-2009, 06:52 AM
If you can send us some of the exported hands from pt3 our developers can work on adding support for that format.

Please zip and email the problem hand histories, with a link to this thread, to support@holdemmanager.net

Ok, I sent the email. Thank you.