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PaFFaLoT
12-10-2009, 11:53 AM
I have bought the HEM software , installed it successfully , as well as the PostgreSQL . But in the instructions it is said that I should put the direcctory of my hand history in "Import from Folder" . Unfortunately , I cannot find where is the folder of with the hand history of "BetsafePoker" software and the "diamondbet poker" software.Isn't possible for HEM to configure automaticly where is the folder . Also I don't understand why the HUD is not appearing????

fozzy71
12-10-2009, 12:52 PM
I have bought the HEM software , installed it successfully , as well as the PostgreSQL . But in the instructions it is said that I should put the direcctory of my hand history in "Import from Folder" . Unfortunately , I cannot find where is the folder of with the hand history of "BetsafePoker" software and the "diamondbet poker" software.

For betsafe - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=148

Merge sites we just added support for.

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate



Isn't possible for HEM to configure automaticly where is the folder .

Our latest beta version does have auto-site detection, but it is a brand new, beta feature, so it may bebuggy still. Please try that.


Also I don't understand why the HUD is not appearing????

Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

PaFFaLoT
12-12-2009, 07:56 AM
For betsafe - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=148

Merge sites we just added support for.

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate




Our latest beta version does have auto-site detection, but it is a brand new, beta feature, so it may bebuggy still. Please try that.



Please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Yes I went through all the steps but my HUD is still not appearing . I disabled UAC from the Vista settings , selected the historyhands folder , update to final version , put the HEM and POsQL programs in the exception list for the firewall but still the HUD is not appearing .
please help

fozzy71
12-12-2009, 02:03 PM
Open the ExeNames.txt at C:\Programme\RVG Software\Holdem Manager\Config

Change it as described in post# 15 of this thread for your poker client:

http://www.holdemmanager.net/forum/showthread.php?p=92521#post92521


Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.