View Full Version : WOW, uninstalled UB and got HEM update and now i have 0/15days?
Faccio
12-10-2009, 03:05 AM
I got the new HEM update and uninstalled UB and reinstalled it and now after rebooting HEM tells me that I have 0/15days left in my "trial"...? wtf help please.
fozzy71
12-10-2009, 03:20 AM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate
Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html
1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)
2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)
3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
If you can't find those files, DO NOT delete any other files with similar names.
Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/
To get your current license from your running installation of HEM: Help > Show Serial Number
You will need to sign up, login, and then change your code, then logout/login, to verify it was reset.
If none of that helps please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net, with a link to this thread.
Faccio
12-10-2009, 03:45 AM
Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate
Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html
*I did this, but why do I have to do this when windows tells me when I edit/delete this file my system might become inoperable?
*Also, after doing this and rebooting... I have a file called thumbs.db on my desktop and is shaded/greyed out...
1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)
*I did this and not sure if I have a 64bit version
2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)
*I don't have a C:\ProgramData\ file....
3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe
*Did this...
If you can't find those files, DO NOT delete any other files with similar names.
Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/
To get your current license from your running installation of HEM: Help > Show Serial Number
You will need to sign up, login, and then change your code, then logout/login, to verify it was reset.
**Did that and it couldn't activate my liscense code ect ect...
If none of that helps please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net, with a link to this thread.
3...........
Faccio
12-10-2009, 03:45 AM
My reply in the quote
52
netsrak
12-10-2009, 07:21 AM
which operating system?
Faccio
12-10-2009, 07:44 AM
xp
fozzy71
12-10-2009, 12:24 PM
Should be fixed now – relaunch HM and it will be ok.
The SQL Server on the server did not turn on after a reboot of the server.
Faccio
12-10-2009, 04:11 PM
Ok, thanks it's working now but I have a problem question still about this:
////Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tuto...utorial62.html
*I did this, but why do I have to do this when windows tells me when I edit/delete this file my system might become inoperable?
*Also, after doing this and rebooting... I have a file called thumbs.db on my desktop and is shaded/greyed out...
Can I just turn back on hide system files from that bleeping comp tutorial?
netsrak
12-10-2009, 04:33 PM
Its just a security warning for non experienced users. If you don't like this option you can disable it again.
The thumbs.db file is one of the hidden ones.
Faccio
12-10-2009, 08:14 PM
done thanks
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