WOW, uninstalled UB and got HEM update and now i have 0/15days?

[Faccio]

I got the new HEM update and uninstalled UB and reinstalled it and now after rebooting HEM tells me that I have 0/15days left in my "trial"...? wtf help please.

[fozzy71]

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

If you can't find those files, DO NOT delete any other files with similar names.


Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/

To get your current license from your running installation of HEM: Help > Show Serial Number

You will need to sign up, login, and then change your code, then logout/login, to verify it was reset.


If none of that helps please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net, with a link to this thread.

[Faccio]

Please update to the latest beta - http://www.holdemmanager.net/hmbetaupdate

Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tutorials/tutorial62.html


*I did this, but why do I have to do this when windows tells me when I edit/delete this file my system might become inoperable?

*Also, after doing this and rebooting... I have a file called thumbs.db on my desktop and is shaded/greyed out...

1. Delete C:\Program Files\RVG Software\Holdem Manager\holdemmanager.exe.ldat (Program Files (x86) if you have the 64bit version)



*I did this and not sure if I have a 64bit version

2. Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)


*I don't have a C:\ProgramData\ file....

3. Update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe


*Did this...

If you can't find those files, DO NOT delete any other files with similar names.


Please try using our registration system to register your current/new license. Then you will be able to retrieve or reset your own license, as needed. http://www.holdemmanager.net/Registration/

To get your current license from your running installation of HEM: Help > Show Serial Number

You will need to sign up, login, and then change your code, then logout/login, to verify it was reset.

**Did that and it couldn't activate my liscense code ect ect...

If none of that helps please send your Reg.log from the C:\Program Files\RVG Software\Holdem Manager\Logs folder to support@holdemmanager.net, with a link to this thread.


3...........

[Faccio]

My reply in the quote
52

[netsrak]

which operating system?

[Faccio]

xp

[fozzy71]

Should be fixed now – relaunch HM and it will be ok.

The SQL Server on the server did not turn on after a reboot of the server.

[Faccio]

Ok, thanks it's working now but I have a problem question still about this:

////Enable the options to see Hidden Files and System Protected Files: http://www.bleepingcomputer.com/tuto...utorial62.html


*I did this, but why do I have to do this when windows tells me when I edit/delete this file my system might become inoperable?

*Also, after doing this and rebooting... I have a file called thumbs.db on my desktop and is shaded/greyed out...

Can I just turn back on hide system files from that bleeping comp tutorial?

[netsrak]

Its just a security warning for non experienced users. If you don't like this option you can disable it again.
The thumbs.db file is one of the hidden ones.

[Faccio]

done thanks