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PokerApollo
12-09-2009, 05:49 PM
I'm new here, so sorry if this thread isn't post in the right place.
I've just installed HM (trial version). When I start "Auto Import", after playing a couple hands it always says:
Files imported: 1 of 1
Hands imported: 0
Duplicate Hands: 0
Imported errors: 0

So when I go to "Setup hero names" he can't find any playernames.
Maybe one of the reasons is that my handhistory files have a ".txt" extension.

Can somebody help me please? I know there a couple of other topics with "hero names", but I couldn't find a solution for my problem.

fozzy71
12-09-2009, 06:55 PM
Please update to the latest version - http://www.holdemmanager.net/hmupdate

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

PokerApollo
12-10-2009, 07:52 PM
The problem was indead that the hand histories were not in English.
It's working now.

Thank you for your answer.

fozzy71
12-11-2009, 12:15 AM
If you play a site like stars/ftp you can email their support and ask for all your old hand histories and tourney summaries (in English).