View Full Version : HUD not working

12-08-2009, 03:12 AM
My Hud is not working, when i start importing table manager doesn't open and the hud doesn't start.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?


2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Full Tilt Poker NL 2, I have not tried anything else

2a) Have you clicked the Start Auto Import Button?


3) Have you the settings exactly as per the FAQ for your site?


4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?


5) Are the hands being imported into Holdem Manager?


5a) Do they import if you create a new database?

Have not tried this

6) Have You Tried the Table Finder and did it work?

No, have not tried.

7) If you open the HH are they written in English?


8) If your using Vista have you UAC disabled?

I am using windows, not windows 7

9) Have you attached the holdemmanager.config file?


12-08-2009, 07:47 AM
What do you mean with Windows? Windows XP, Windows Vista or Windows 7?

Please update to 1.09.03: http://www.holdemmanager.com/downloads/HmUpdate.exe

Please try with a new database and the table finder for a test.

If that doesn't help please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/gen...screenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.