View Full Version : Can't Import Hands

Spring St
12-08-2009, 01:36 AM
Holdem Manager stopped importing hands for me since I've upgraded to Windows 7. When I open the program, it loads so import is running, but no progress is ever made. If I click on "Stop Import" then it says "stopping" and nothing happens after that. I've reinstalled it a few times. What else should I try?

12-08-2009, 02:35 AM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73

Add exceptions to Windows Defender and windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure you have Microsoft .NET Framework 3.5 SP1 or later installed.