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View Full Version : HUD prob



razor25
12-06-2009, 04:55 PM
doesnt seem to be working. any ideas?
thanks

Patvs
12-06-2009, 06:26 PM
Which pokerroom, which Windows version, HUD never worked or suddenly stopped working?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.


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Make sure the hand histories are in English.
Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54
If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174
Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm
with the following:
1) The table manager
4) The ...handhistory\screenname folder.
2) The tables (including one with no stats)
3) The "importing\hud data" folder

razor25
12-07-2009, 05:18 AM
Titan, using vista, was working fine until yesterday. thanks.

fozzy71
12-07-2009, 11:15 AM
Please update to the latest version - http://www.holdemmanager.net/hmupdate

Make sure the hand histories are in English.

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

netsrak
12-07-2009, 11:15 AM
Did you reboot your computer?
Please try to delete all handhistories in the titan handhistory folder.

Please go through the links Pat posted and give us the answers to FAQ 174 and the screenshots if you need further help.