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Clvr
12-06-2009, 04:20 PM
I have uninstalled and reinstalled. I keep getting hung up at Starting Service.
It will say "retry". Help, I just bought the software

Patvs
12-06-2009, 06:19 PM
Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the dbcontrolpanel.exe, holdemmanager.exe, and the hmhud.exe executable and select "Run as admin" from the popup menu.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

Clvr
12-10-2009, 04:27 PM
Ok, I tried doing what you said. I have windows xp so I didn't have to do everything. I get to the same spot and it asks me to verify privilages. I turned off the firewall, I reinstalled. ??

netsrak
12-10-2009, 04:38 PM
Please post a screenshot of your problem, i don't understand what you mean.