PDA

View Full Version : No screen info



suckoutkid
12-05-2009, 04:46 PM
Playing on pokerstars got all my auto imput and that working but when playing games on stars no stats r coming up on screen? help please

fozzy71
12-05-2009, 06:53 PM
Please update to the latest version - http://www.holdemmanager.net/hmupdate

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

suckoutkid
12-05-2009, 07:05 PM
thanks fozzy but think the problem is when i start auto import there is no table manager folder how do i sort that?

fozzy71
12-05-2009, 07:09 PM
Which Operating System, Firewall, and Anti-Virus are you using?

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171


If you still cant see the Table Manager with auto import running, try the Options > Relaunch HUD. Make sure it isn't minimized in the system tray (spade icon). If that doesn't help, try this:

0. Make sure you have installed the latest Beta version.
1. Note your database connection settings from the database management
2. Close holdemmanager
3. Go to the folder config in the holdemmanager installation path
4. Rename the file holdemmanager.config to holdemmanager.config.corrupt or sth. like that.
5. Under Vista make sure that UAC is switched off or check the administrator settings for holdemmanager.exe, hmhud.exe and dbcontrolpanel.exe under properties->compatibility
6. Restart Holdemmanager
7. Holdemmanager reinstalls and displays some messages and warnings
7a. A new holdemmanager.config file is generated
8. Reconfigure your database connection
9. After successful start reconfigure your Auto-import settings
10. Table manager should start again.

suckoutkid
12-05-2009, 07:25 PM
al give it a shot im using vista and norton secuirity

fozzy71
12-05-2009, 07:29 PM
The run as admin instructions should cure it, most likely.