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dfbuzzbeater
12-04-2009, 03:38 PM
Hi,

I just purchased the $95 hold'em/omaha small stakes HEM, and for some reason, my FTP stats are not showing up in HEM.

I know that the stats are being taken, and my HUD shows up (and is tracking statistics correctly). I can see the number of players being tracked in my database increasing, but when I click on the "Players" tab, I can only see Stars players. Additionally, I have set up my hero name for FTP, but I cannot look at any name but my Stars hero name, if I look at statistics in Cash Games or Tourneys.

Hopefully it's just a quick toggle that I didn't turn on or something, but can anyone help???

Thanks,

Dfbuzz

fozzy71
12-04-2009, 10:14 PM
Please update to the latest version - http://www.holdemmanager.net/hmupdate

Try the table finder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=54

*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please reproduce the problem and post a screen shot - http://graphicssoft.about.com/cs/general/ht/winscreenshot.htm

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The "importing\hud data" folder
4) The ...handhistory\screenname folder.
Please make 3 and 4 the detailed view with the dates and file sizes etc.

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button. Click this and attach the file.

dfbuzzbeater
12-05-2009, 10:49 AM
Update worked. Thanks!

richsmoove
12-06-2009, 09:04 PM
is it possible to use full tilt and pokerstars at the same time? ive been playing only on ps and now tried to use full tilt but cant seem to get it working.do i need to set up a different database? i checked the faqs did what it said but i cant find the same archive folder that u guys show in the example. your example shows c:\harchive...on my screen it automatically shows- c:programfiles\rvgsoftware\holdemanager\config. any idea where im going wrong? thx for your help.

netsrak
12-07-2009, 11:36 AM
You need to configure a 2nd auto-import folder for FTP:
the folder to read from usually is c:\program files\fulltiltpoker\handhistory.
The archive folder is for moving the files after the import, this can be c:\hmarchive which you should create or you use the same as for your Stars hands. But this archive folder must never be in the same folder structure as the pokerclient handhistory folder.