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View Full Version : HUD not working, Windows 7



belowrail
12-04-2009, 05:42 AM
My Hud is not working, I have UAC disabled, and am importing to to correct place. when i start importing table manager opens and the table is checked, but the hud will not start.

1) What version of Holdem Manager are you using eg 1.06.04 Beta 12?

1.09.03

2) What Poker Site are you playing on and which gametype and does the problem occur on more than 1 site?

Full Tilt Poker NL 100, I have not tried anything else

2a) Have you clicked the Start Auto Import Button?

Yes

3) Have you the settings exactly as per the FAQ for your site?

Yes

4) Can you see the Hand History files showing up in the correct Folder on your PC, this folder should be indentical to the path location you set in Options > Configure Auto Import Folder in HM? If so please copy and paste the location as shown in the FAQ?

Yes

5) Are the hands being imported into Holdem Manager?

Yes, I can access my reports/ winnings graph

5a) Do they import if you create a new database?

Have not tried this

6) Have You Tried the Table Finder and did it work?

I opened it but the table is already checked

7) If you open the HH are they written in English?

Yes

8) If your using Vista have you UAC disabled?

I am using windows 7 and I do have it disabled

9) Have you attached the holdemmanager.config file?

Yes

Patvs
12-04-2009, 09:22 AM
Are you running Windows Defender, Windows Firewall, which antivirus program? (does that come with its own firewall?) any other security program (Comodo, ZoneAlarm, Kaspersky, Norton, etc.?)


Add exceptions for holdemmanager.exe, hmhud.exe, and dbcontrolpanel.exe to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.

Kiedis123
12-07-2009, 01:45 PM
HI, wat is UAC ?

Patvs
12-07-2009, 03:09 PM
User Account Control

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73

fozzy71
12-07-2009, 05:31 PM
User Account Control

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73

For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. If you have Vista and the checkboxes are greyed out and you can't select it, please turn UAC on, reboot, and then set the files to run as administrator.