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View Full Version : Free Trial period issue.



BubbaSlickMTZ
12-03-2009, 10:26 PM
I hope this is the right place for this question. :)

I had downloaded the software for HEM a couple weeks ago and could not figure out how to get it to work (as far as I knew it didn't even install, because I couldn't get it to open).

Anyway, I followed the steps on the site finally, got it installed and got it working. This was last night, so I thought I would have 14 days left on the trail. But I only have 1 day left since I guess it counted when I couldn't get it to work.

I would love to be able to take advantage of the free trail to get to know the software and figure out if it's something I would need.
Am I completely out of luck? Do I have to wait until I can buy the full version?
Thanks for any help!

fozzy71
12-04-2009, 12:49 AM
Unfortunately it is not possible to extend the trial. We do offer a 10 day full refund, so you could use that as an extended trial of sorts.