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RCold
12-03-2009, 11:23 AM
I'm having trouble at ongame lately do get all the hands that I play. Seems like it frequently doesn't import all the hands that I play. And after the session I move the ongame hand history to another place and manually import the hands again, only then I get all the hands. After that it seems like I can't replay the hands in the hand replayer (only the hands that were missing before the manual import).

fozzy71
12-03-2009, 02:14 PM
Which OS? Have you set holdem manager and your poker site to run as administrator?

Please update to the latest version - http://www.holdemmanager.net/hmupdate

Try to reproduce the problem in a new test DB.

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754



*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

Please attach your holdemmanager.config file from C:\Program Files\RVG Software\Holdem Manager\Config.

- If your extensions are off you'll just see a file called holdemmanager.
- To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a manage attachments button.
- Click this and attach the file.

petyko
01-19-2010, 07:21 PM
I use win7 and the latest beta, but my problem is same. To many hands imported to the error files, and if i imported these files manualy, then in the hm can't show these hand histories and the hand replayer doesn't work.
Is there any solution to this problem :confused:

netsrak
01-20-2010, 07:25 AM
Please go through Fozzys post, check everything and answer the questions.

petyko
03-29-2010, 06:42 PM
Please go through Fozzys post, check everything and answer the questions.

I downloaded the latest version (1.10.4), and created a new database, but the error is still above. The questions link doesnt work:(
Pls help!
TY

fozzy71
03-29-2010, 11:21 PM
That is an old post before we opened our new FAQs.

Please answer these questions - FAQ - Hold'em Manager Poker Tracking Software :: My HUD Doesn't Work (http://faq.holdemmanager.com/questions/48/MyHUDDoesn'tWork)