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rabbitsmack
04-21-2012, 03:41 PM
Please help. I have the combo version and I noticed that the HM key is disabled, yet the omaha one is enabled.

Patvs
04-22-2012, 11:59 AM
Update to: http://www.holdemmanager.com/Downloads/HmUpdate_Release20thApril-1.exe

If you continue to have registration issues, please send your updated Reg.log file from the C:\Program Files\RVG Software\Holdem Manager\Logs folder. If your Windows is hiding known file extensions the file will simply be called 'reg'.


Most likely wrong key is 'stuck' in your license file: First of all, we need to enable the option to see Hidden Files: How to see hidden files in Windows (http://www.bleepingcomputer.com/tutorials/tutorial62.html)
http://rvgsoftware.fileburst.com/images/hidden.jpg
Problems Registering Holdem Manager:

Delete C:\ProgramData\XHEO INC\SharedLicenses\HoldemManager.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HoldemManager.lic)

This is a hidden SYSTEM file. (not just a regular hidden file)


Also please try this:

1. Create a new text document in the Config folder and name it LicDebug
2. Open HM and register
3. Close HM and delete the LicDebug.txt file


That will enable you to enter the correct serial key.

rabbitsmack
04-22-2012, 02:21 PM
Great, it worked! Thank you for your quick response. :)