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drarpadelo
12-01-2009, 04:14 AM
I'm new to HEM. I've looked at the tutorial and FAQ but still cannot figure out how to import hands from Stars. I have the right folder and the "table manager" pops up like it should, but when I click auto-import I get thousands of import errors. Under the "players" tab I have (1796) in parentheses but no players. Under the "Cash Games" tab I have my Stars handle listed but no hands whatsoever.

Sorry if this doesn't deserve a thread but I'm confused.

netsrak
12-01-2009, 04:22 AM
*Please try updating to the latest version 1.09.03 from the link in my signature.

*If you have Vista/Windows7, please verify that UAC is off. If it is on, please turn it off and reboot. http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=73.
Or make sure that holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the holdemmanager.exe, dbcontrolpanel.exe and the hmhud.exe executable and select "Run as admin" from the popup menu under compatibilty.

*If that doesn't help, please answer and post these questions: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174

drarpadelo
12-01-2009, 04:33 AM
Ah, I updated to the latest version and I got some hands to import, thanks!

Can I import hands from the last month of play on Stars, or can I just import going forward? Again, my apologies if this is too dumb of a question.

netsrak
12-01-2009, 07:49 AM
If you have the handhistories for this old hands you can import them via import file or import from folder.

Or you can request the handhistories in the Stars client and import them from the mail: http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=43