PDA

View Full Version : Unhandled Exception Crash



HPCBuzz
11-30-2009, 06:39 PM
Hi, I'm starting to get a lot of unhandled exception crashes, the error says out of system memory.

I have 4GB RAM ... any ideas? What do I need to look at?

Thanks in advance.

fozzy71
11-30-2009, 10:18 PM
Which Operating System, Firewall, and Anti-Virus are you using? How big is your DB? What SQL version?

Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

Under Vista and Windows 7 make sure UAC is disabled http://www.holdemmanager.net/faq/afmmain.aspx?faqid=73 or else you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select "Run as admin" from the compatibility tab. Windows 7 you MUST set all the executables to always run as admin.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Make sure your video card drivers and windows auto updates are fully updated. Make sure you have Microsoft .NET Framework 3.5 SP1 (or later for w7) installed.


I would suggest you do the majority of the things in this thread: http://www.holdemmanager.net/forum/showthread.php?t=11194

Some of the most important things, imo:

- Remove the WinnerName, WinnerCards and WinnerWon from the Options > Hands View Column Selecto
- Turning off logging and deleting existing logs
- Vacuum/Full/Analyze, then Reindex - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=163
- Defrag last and make sure you stop the postgresql service before you defrag. I personally use Smart Defrag.
- Do a Cold Boot (Shut Down > Start) before you use HM again