hem wont start

[monkover]

hallo,
until yesterday my hem worked. im using win7, have installed the lastest version of hem and made sure the uac is turned off.
i have rebooted several times already as well.
ive got the following problem. when hem tries to initiate and load the database it shows me an errormessage: the following error occurred when trying to open the database: Failed to establish a connection to ´127.0.0.1`
thanks monk

[fozzy71]

This is usually a firewall or windows update issue.

Under Windows 7 you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe to be started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executable's and select "Run as admin" from the compatibility tab.

First try to reboot.

If no help, try this:

Start > Programs > PostgreSQL > 8.x > Stop Service

Start > Programs > PostgreSQL > 8.x > Start Service

If that doesnt help delete the \postgresql\8.x\data\postmaster.pid file, if you see it.

Add exceptions to the windows firewall, even if it is off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=171

Please try following all of these FAQs, step by step:

1) http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=34
2) reinstall the same version of postgresql, using the same \data folder - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=177
3) http://www.holdemmanager.net/forum/showthread.php?t=8261

If that doesn't help you will probably have to reinstall PostgreSQL completely and reimport your hands using these instructions - http://forums.holdemmanager.com/showthread.php?t=20755

If you need assistance Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/downloads/TeamViewerQS.exe. Please let me know what time zone you are in and what time/days are convenient for you.

[Clover23]

Fozzy,

I am having this exact problem... and I have tried following the instructions but I am not very good with this type of stuff so I think it would be best to do a team viewer thing or something.

Thanks

Clover23

[fozzy71]

Fozzy,

I am having this exact problem... and I have tried following the instructions but I am not very good with this type of stuff so I think it would be best to do a team viewer thing or something.

Thanks

Clover23

Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/downloads/TeamViewerQS.exe. Please let me know what time zone you are in and what time/days are convenient for you.