PDA

View Full Version : Support wont send me my license nr.



Billion$Guy
11-26-2009, 10:57 AM
I reinstalled windows and therefor I need a new reg key + I dont have my license nr anymore.

I emailed the support but they keep telling me that they cant find my email anywhere,

then I made a screenshot of my moneybookers transactions where it shows clearly that I sent 40 euros on sept 7th to purchase small stakes version + my email address.

now I dont get any reply. please help.


here are the emails I got from support:



Hello -

I searched the email address again - was still unable to return any results.

Sincerely,

Hold'em Manager




Hi, I don’t have any record of your purchase under this email address – if you purchased through a reseller or coaching site then please contact them directly to receive your code

Thanks

Holdem Manager




screenshot:

** screenshot removed **

fabio
11-26-2009, 12:15 PM
Hi,

please check your inbox, we issued you a new serial.


Fabio