Billion$Guy
11-26-2009, 10:57 AM
I reinstalled windows and therefor I need a new reg key + I dont have my license nr anymore.
I emailed the support but they keep telling me that they cant find my email anywhere,
then I made a screenshot of my moneybookers transactions where it shows clearly that I sent 40 euros on sept 7th to purchase small stakes version + my email address.
now I dont get any reply. please help.
here are the emails I got from support:
Hello -
I searched the email address again - was still unable to return any results.
Sincerely,
Hold'em Manager
Hi, I don’t have any record of your purchase under this email address – if you purchased through a reseller or coaching site then please contact them directly to receive your code
Thanks
Holdem Manager
screenshot:
** screenshot removed **
I emailed the support but they keep telling me that they cant find my email anywhere,
then I made a screenshot of my moneybookers transactions where it shows clearly that I sent 40 euros on sept 7th to purchase small stakes version + my email address.
now I dont get any reply. please help.
here are the emails I got from support:
Hello -
I searched the email address again - was still unable to return any results.
Sincerely,
Hold'em Manager
Hi, I don’t have any record of your purchase under this email address – if you purchased through a reseller or coaching site then please contact them directly to receive your code
Thanks
Holdem Manager
screenshot:
** screenshot removed **