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vomginzahaus
11-25-2009, 09:24 PM
I'm trying to set up Full Tilt and every time I put in my screen name in the select your screen name window and highlight it like the tutroial says and click select I get an error message that says "Please enter in part of the players name to search for". What's going on with this? What am I doing wrong?

vomginzahaus
11-25-2009, 09:53 PM
:mad:I'm trying to set up Full Tilt and every time I put in my screen name in the select your screen name window and highlight it like the tutroial says and click select I get an error message that says "Please enter in part of the players name to search for". What's going on with this? What am I doing wrong?

fozzy71
11-26-2009, 12:11 AM
Have you imported some hands? If there are 0 Players (0) in your DB, it wont find anyone when searching.

Please update to the latest version - http://www.holdemmanager.com/downloads/HmUpdate.exe

Configure your saved hands option in FTP and HM, and play a few hands. If you play a site like stars/ftp you can email their support and ask for all your old hand histories and tourney summaries.

vomginzahaus
11-26-2009, 01:57 PM
I downloaded the update and tried again, but I still have the same problem. It says I have 0 players. It must not be importing the hand histories for some reason. My 15 day free trial runs out tomorrow and I want to get this running before I buy it. Can we do a teamviewer session and get this thing working?

fozzy71
11-26-2009, 08:58 PM
Make sure you have 1.09.03 installed - http://www.holdemmanager.com/downloads/HmUpdate.exe

Try importing the hands to a new DB.

*Try creating a new UTF DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=146
*Now import a small portion of your \HMArchive so you can see if the problem exists in the new DB - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=173
*If the new DB seems to work properly, you will want to import the rest of your archives to the new DB, export/import the hands from the old DB to the new DB, and export/import any player notes and tourney summaries - and then delete the old DB. - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=21

Make sure you export/backup everything before deleting the old DB - http://www.holdemmanager.net/forum/showthread.php?t=20754


*If that doesn't help, please answer these questions - http://www.holdemmanager.net/faq/afmviewfaq.aspx?faqid=174



We might be able to work in a teamviewer session tongiht, but I already have 1 planned to start soon. Please email me at fozzy@holdemmanager.net, with a link to this thread, and your forum name, so we can schedule a Teamviewer session. Download the Teamviewer Quick Support Module - http://www.holdemmanager.com/downloads/TeamViewerQS.exe. Please let me know what time zone you are in and what time/days are convenient for you.